Yes! Once your order is confirmed and shipped, you’ll receive a tracking link via email. You can use it to monitor your package in real-time until it reaches your doorstep.
All products listed on our website show real-time stock availability. If an item is out of stock, you’ll see an “Out of Stock” notice and can choose to be notified when it’s back.
Absolutely! We provide fast and reliable delivery across multiple locations. Orders are usually processed within 24–96 hours, ensuring your pet essentials reach you quickly and safely.
Yes, we do. If you receive a damaged or incorrect item, please contact us within 7 days of delivery, and we’ll arrange a quick replacement or refund. Your satisfaction — and your pet’s happiness — is our priority.
Yes! At Petzamp, we provide detailed pet care guides and tips to help you keep your furry friends healthy and happy. From feeding advice to daily routines, our guides are designed to make pet parenting easier and more enjoyable. You can find them on our Blog and Care Tips sections.
Absolutely! Our team of pet experts regularly shares safe and effective grooming tips to help you use our products correctly. Whether it’s brushing, bathing, or coat care, we guide you step-by-step to make your pet’s grooming routine stress-free and enjoyable.
Typically, puppies should start vaccinations between 6–8 weeks of age, followed by booster shots every few weeks as advised by your veterinarian. Adult dogs usually require annual boosters to maintain protection. Always consult your vet for the best vaccination schedule for your dog’s health and lifestyle.
Currently, Petzamp focuses on providing high-quality food, treats, and care essentials for your pets. While we don’t offer day care services yet, we’re planning to partner with trusted local pet care providers in the future — stay tuned for updates!